Reliable Communication Systems for Malaysian Businesses
Unified Communications End-to-End
Cerdik Tech is a Malaysian business communications company based in Petaling Jaya, Selangor — and we’re not just a reseller. We design and manufacture our own line of IP-PABX systems, analog gateways, headsets, and smart office solutions, built specifically for the Malaysian market.
Alongside our own Cerdik-branded products, we’re the authorized Malaysian distributor for Atcom IP phones and an authorized Mitel partner — so whether you need a single desk phone or a full enterprise PABX system for 1,400 endpoints, we supply, install, and support it ourselves. We work with businesses of every size — from small offices setting up their first proper phone system to large enterprises managing hundreds of extensions across multiple branches.
And if you’re running a legacy system from Panasonic, Alcatel, Ericsson-LG, or Toshiba, we can maintain and support that too while you plan your next move. What stays the same regardless of what you need: reliable technology, straightforward advice, and a local team in Petaling Jaya you can actually reach when something goes wrong.
Atcom
Distributor
Mitel
Partner
SME ➔ Enterprise
We Serve
Whole Malaysia
Service
Area
The Cerdik Tech Story
Business Communication Systems We Cover
Cerdik Tech covers the full communications hardware stack — from the phone on every desk to the system that connects your whole building:
IP-PABX Systems
Cerdik CD-series for SMEs and Mitel controllers for enterprise — scalable systems that grow with your headcount, from 5 desks to 1,400 endpoints.
Gateways
FXS and FXO analog gateways that connect your existing phones and phone lines into a new IP system — protecting your current hardware investment.
IP Phones
The full Atcom range as Malaysia's authorized distributor — Gigabit, Wi-Fi, dual-band, and management phones with up to 32 SIP accounts.
Headsets
QD, USB, and Bluetooth headsets for call centre agents, reception staff, and hybrid workers — whatever connection type your setup requires.
Smart Office
Interactive whiteboards for meeting rooms and training halls — replacing projectors with a single touchscreen that handles presenting, video calls, and annotation.
Maintenance & Support
Servicing legacy IP-PABX systems from Panasonic, Alcatel, Ericsson-LG, Toshiba, and Mitel — keeping existing systems running while you plan your next move.
Why Choose Cerdik Tech
Authorized Distributor — Not Just a Reseller
As Atcom's authorized Malaysian distributor and a Mitel partner, we supply genuine, warranty-backed products with full manufacturer support. You're not buying grey-market hardware through a middleman.
Genuinely Local
We're based in Kelana Jaya, Petaling Jaya. If you're in the Klang Valley, we can be at your office the same day. If you're outside KL, we work with trusted installation partners nationwide. Either way, you're dealing with a Malaysian team that understands the local market.
Full-Stack, Not Just Sales
We don't just sell you the hardware and disappear. Cerdik Tech handles supply, installation, configuration, and ongoing maintenance — one vendor for the whole communication stack, so there's no finger-pointing between suppliers when something needs fixing.
Straight Talk
We'll tell you what you actually need, not the most expensive thing on the shelf. If your existing system can be upgraded rather than replaced, we'll say so. If a simpler solution will do the job, that's what we'll recommend.
Why Choose Cerdik Tech
Cerdik - Branded Products
Our own line of analog gateways, headsets, and interactive whiteboards — locally supported, competitively priced, and engineered for the Malaysian market.
Atcom - Authorized Malaysian Distributor
Genuine Atcom IP phones with full warranty and manufacturer support. We carry the complete range from entry-level D2SW to the A48WAC management phone.
Mitel - Authorized Partner
Mitel SMBC and Ex Controllers for mid-market and enterprise — including the SMBC's hospitality mode for up to 350 hotel guest rooms.
Legacy Brand Maintenance
Authorized service for Panasonic, Alcatel, Ericsson-LG, Toshiba, and Mitel systems — keeping your existing infrastructure running.
Your Enterprise Communications Team
The Cerdik Tech team is made up of people who’ve spent careers in enterprise communications — installing systems, troubleshooting connectivity problems, and helping businesses figure out what they actually need rather than what sounds impressive on a spec sheet.
We’re small enough that you’ll deal with the same people consistently, and experienced enough to handle everything from a 5-person office setup to a multi-branch enterprise deployment. When you call Cerdik, you’re talking to someone who knows your account — not a call centre reading from a script.
